Addwell Privacy Policy & GDPR Compliance

Who we are

We are Addwell EPoS Solutions.

Our website address is: https://addwell.co.uk

What personal data we collect

Addwell Business Equipment Ltd are committed to ensuring that your privacy is protected when you choose share any personal information with us.

If you request or submit information to us by sending an e-mail or by signing up to our mailing list, we may collect the following personal information:

First & last name of members of staff that we have any communication with
Relevant company information e.g. VAT Number, company bank details
Contact information including e-mail address, shipping , billing address and contact telephone numbers
Other relevant data that permits Addwell to contact you

Why we collect this data

This information may be used to contact you in the future by mail, e-mail or phone to inform you about Addwell news, upcoming events, price lists and special offers.

The information you choose to provide will be stored securely and not sold to any third party.

Note – some telephone calls may be recorded for quality monitoring and training purposes.

We require this information to understand your needs and provide you with a better service, and for the following reasons:

Internal record keeping
Information to improve our products and services
Sending promotional e-mail about new products and services
Process your requests such as schedule a meeting or deliver a product
Invitations to events and tradeshows
Requesting your opinion on Addwells products or services

Like many websites, we do use cookies to provide you with a better user experience. All information is anonymous, unless you willingly pass your details to us.

Addwell does not sell, trade or otherwise transfer to outside parties your personal information. We may release your information when we believe that release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.

What are your choices regarding your data

In the highly unlikely event that your data is compromised, Addwells will notify you and competent Supervisory Authorities within 24 hours where possible, or within 72 hours by e-mail with information about the extent of the breach, affected data and Addwells action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the contact form on this website.

Amend of deletion of information about the data subject

You may without undue delay request the amendment or deletion of personal data concerning you, and Addwells shall update or delete the personal data without undue delay when one of the following applies:

Amendment

We will amend the data if you advise us that the data is inaccurate.

Deletion

the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
if you withdraw your consent on which the processing is based, and where there is no other legal ground for the processing;
if you object to the processing in case the processing is for direct marketing purposes;
if the personal data have been unlawfully processed; or
if the personal data have to be erased for compliance with a legal obligation in EU or national law.

You cannot request deletion of data that has to be held by us for accounting or our compliance due to legal regulations.

We are processing your information under the basis of legitimate interests. You may opt out of any future contact from us at any time by contacting us via email info@addwell.co.uk

If you have any questions regarding our Privacy Policy please contact us via email info@addwell.co.uk